Kroger at 5150 Buffalo Speedway, Houston, Texas.

Alejandra at the customer service counter is the worst representative for "customer" service at this store! Every time I need to return something or need help at self checkout, there's ALWAYS an issue with her! If it's that my frozen meat is 23 days expired (the policy is 30 days!!!!), or if it's that I asked for a store credit, she always gives a hard time and won't honor my returns! We come here about twice a week and because of her I want to switch to HEB across the street!! Kofi and Jada are super awesome and always help out with a smile and make us feel so welcome but then Alejandra ruins it all with her attitude and lack of helpful service!