Crossing Borders Group at 2353 Rice Boulevard, Houston, Texas.

We were so excited to send our 18 month old son to a language immersion school, however there was nothing redeeming at the school other than the second language being taught. There is a very high teacher and student turnover - because of this, you can't always know who will be there when you drop your child off, which is too confusing to children this age. In addition, the student: teacher ratio is too high- there is no way for 2 teachers to keep up with 18 children at the 18-23 month age group. The teachers were very kind and caring, but clearly overworked.

In addition, communication between the school and the parents is incredibly poor and unprofessional. Often, when you pick your child up, there is no properly filled out report of how the child did that day regarding eating lunch, etc and the afternoon teachers wouldn't know. My reports would say "ate all" but the entire lunch would be in the bag. The last week we were enrolled in the school was really the deciding factor in our taking our child out.

We requested to stop the catered lunch that was provided by the school, however when I talked with the administrators, they told me they needed a 30 day notice for this. They subsequently stopped the lunch without letting me know and my toddler son didn't have lunch one day and nobody bothered to tell me! In fact, the owner of the school told me it wasn't a big deal "because he wasn't hungry." In that email that I sent her, I did let her know very politely that I was displeased about this situation and her solution was that we should not return to the school after that week. Loved the teachers, did not care for the school.