Bhardwaj Neeta MD at 11710 Farm to Market 1960, Houston, Texas.

I have been taking my first daughter for the past 6 years. Her staff at that time was wonderful. Now the customer service ia disgusting. My 9 month daughter got the flu and needed an appointment for her follow up. Well the person who answer the phone told me they cant schedule and appointment without the ER paperwork (all this happened on friday jan 12) i called again on Monday and set up and appointment for Tuesday. Well they close the office and didnt bother to notify parents. Til now jan 22 i havent get an appointment for a follow and/or my daughters 9 month check up. Im changing doctir. I feel bad for her because she is a really good doctor. But if i requested an appointment at first i dont see why i got denied. I just tried one more time calling they picked the phone and hung up right away! I attached a screenshot so you can see the times i have been trying to set up an appointment since my little one was at the ER on the 12